Garden Gnome Software

The main tour builder window completely distorts my panoramic images so that it is impossible to use. I have attached an image showing what I see. Has anyone else experienced this upon upgrading to 5.1? I tried the 5.2 beta as well. I am using a Mac. The images show correctly upon export, but they appear distorted in the main viewer and they are also distorted when I open up the target window. I tried re-installing, restarting, re-adding images, re-sizing images, and adjusting resolution of images, but nothing has worked.

Any idea how to solve this? I would really like to use the latest version, but currently it is impossible for me. I ended up having to downgrade back to 5.03, at which point all of my images appear perfectly.

Odd

Tips :
install the 5.2 Beta in a different folder or directory
load your project and Create a Support Package and sent it to support@ggnome.com



The Support Package is a way to collect all the filés needed for when you need to contact support for help.
Select all the items you would like to have induded in the package which wfl be compiled in a ZIP.
You can then send this ZIP to support@ggnome.com.


Regards Svendus

I tried a different folder, but that had no impact. I'll send in a support package.

Thanks.

I have a similar problem on my MBP running El Capitan (not on my Mac mini running the same El Capitan!?).
I recently got the answer that it was a known bug on El Capitan.
If that can help.

Gilles

Hi Guys,
This is a know graphics bug in El Capitan.
Iv posted this in the past but macOS Sierra has the fix.
Regards,
Hopki