Problem is back

Q&A about the latest versions
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ikebi
Posts: 50
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Location: Jamestown, New York USA
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Thu Jul 07, 2016 5:57 pm

This problem has not been around for a good long time and now it is back. This tag requires a re-boot by me to continue on. Very annoying. Hope there will be a fix in the near future.


Thanks
Ike
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pano2vr1.JPG
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Locks up on screen and is on top of all
Locks up on screen and is on top of all
pano2vr.JPG (67.4 KiB) Viewed 2582 times
ikebi
Posts: 50
Joined: Mon Jun 08, 2015 3:20 pm
Location: Jamestown, New York USA
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Mon Jul 11, 2016 3:58 pm

Running Windows 7 getting more crashes than I like.

Ike
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Hopki
Gnome
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Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Mon Jul 11, 2016 9:03 pm

Hi Ike,
I have Windows 10 to test with.
Is there a reproducible set of steps to show the problem?

When you get a crash do you get any error codes other then the dialog box?
Regards,
Hopki
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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Svendus
Posts: 686
Joined: Sun Jan 06, 2008 11:03 am
Location: Sweden
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Mon Jul 11, 2016 9:36 pm

Use Event Viewer in Windows®. To open Event Viewer follow the
steps below:

1. Press WindowLogo + R and type“eventvwr.msc” and press Enter or click OK.
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FlorianKuster
Posts: 18
Joined: Wed Sep 09, 2015 6:03 pm

Mon Jul 11, 2016 10:28 pm

My Pano2VR 5.0.2 pro 64 bit crashes too after the latest update.

Runing it on Windows7

Please see attatched video
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Pano2VR_crashes_v5.0.2.mp4
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Hopki
Gnome
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Tue Jul 12, 2016 11:26 am

@ikebi,
The sticky dialog box, the old bug was it was stuck permanently to the window.
In 5.0.2 you should be able to change nodes in the tour browser and it should disappear.
When this happens again can you try this and confirm.
Regards,
Hopki
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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Hopki
Gnome
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Location: Layer de la Haye, Essex UK
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Tue Jul 12, 2016 11:34 am

@ FlorianKuster,
Can you please send you project.
Please include all files including your Steve and Paula.ggsk
If you would prefer not to post in open forum you can send via PM or send to support@ggnome.com
Regards,
Hopki
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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Svendus
Posts: 686
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Location: Sweden
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Tue Jul 12, 2016 11:54 am

check this Link How to Find Out Why Your Windows PC Crashed or Froze
Application crashes will appear under “Application failures.”

instability on Windows are often do to Register Booster software
they acturly do more harm than good
Agood try is to uninstall the application reboot and then delete the register entries belonging to the application
in HKEY_CURRENT_USER/ SOFTWARE/GardenGnomeSoftvare
and HKEY_LOCAL_MASHINE/ SOFTWARE/GardenGnomeSoftvare

if this folders remain and then reinstall Pano2VR

if the problem are caused by a Register Booster software
you actuarily have to make a Clean Windows install and only with the application needed
when done make a complete back up image file where you can recover the system easily
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ikebi
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Location: Jamestown, New York USA
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Tue Jul 12, 2016 3:01 pm

I have been busy with a very large project and have not had time to get back on this problem. As soon as it happens again I will get more details to you. Sorry for the delay in getting back and thank you for the advice.

PC didn't crash the program crashed.
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