only low resolution on actual firefox (41)

[MPW]

Hello,

if just found out that a virtual room is only showing the low resolution files when opened in firefox 41.0.2 (on my two WIN7 systems).
However it´s fine on Explorer, Chrome, Opera, Android, Safari.
I used multiresolution with 1500, 750, 375 px layers on the Flash and HTML5 output. The 375 px with embed marked.

Here´s the link: http://www.cafe-bluetezeit.de/webtour/index.html (may be you have to click the lower "virtueller Besuch")

Is there any help for this problem? Thank you.

[Hopki]

Don't have Win 7 to hand, but tested on Mac OS X 10.10 and 10.11 and Windows 10.
All working ok here with Firefox and any other browser I can find.
Does anyone else have a Win 7 system they can test on?
Regards,
Hopki

[360Texas]

I am using a PC/ Win 8.1 and the same Firefox version they are using.

Observations:

It appears that the Firefox downloads to browser cache the tiles slowly. Display properly takes 2 or 3 seconds they eventually completely sharpen.

After looking at all of the panoramas I returned to first panorama the tile load fast because they are not server downloaded... they are quickly retrieved from the computer browser cache memory and appear sharp.

[Hopki]

Hi Dave,
Was this tested on Win 7 ?
Regards,
Hopki

[360Texas]

I edited to read 8.1
sorry our comment crossed

[MPW]

Thank you for your testing and your comments.

I´ve tested all customer files on my server again and here I´ve found out that firefox shows
it fine = in the expected resolution.

Probably firefox shows some problems with the customers www.cafe-bl[bt]ü[/bt]tezeit.de-adress.
Once I´ve encountered a similar problem with a jpeg-file containing a "ü" in the filename.
After processing the jpeg with pano2vr there were problems with the correct callup of the pano-imagefiles.
It disappeared after changing the Ü to ue.

So I guess it´s the customers filename-structure.

[Hopki]

Hi,
Firefox does not like special characters.
But the golden rule has always been don't use special characters in file names, see tip.
I had it today in fact, a customer was calling an image to an external loader, worked in Safari and Chrome but did not load in Firefox, this was down to "ó".
Changed it to "o" and all got better.
Regards,
Hopki