Problem Video with Chrome + Win10 [SOLVED]

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EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

Problem Video with Chrome + Win10 [SOLVED]

Post by EMMA » Thu Jan 24, 2019 10:36 am

Hi at all,

I realized that a new problem is born ( I hope only for me )
Some years ago I create this virtual tour, here put a little part. https://www.luke04.com/virtualtour/
Now the video inside my pano don't work if I use Chrome in Win10.In all other browsers ... work. I don't know why.
I tried to put the video of blacksmith ( your example ), but don't work.
I have also watched *.xml, but I don't know if there are errors.
Can you help me ? :roll:

Thanks in advance

Emma
Last edited by EMMA on Thu Jan 24, 2019 3:13 pm, edited 3 times in total.

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Tony
Posts: 668
Joined: Mon Feb 15, 2010 6:54 am
Location: Adelaide, South Australia
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Re: Problem Video with ( CHROME+WIN10 )

Post by Tony » Thu Jan 24, 2019 11:49 am

Hi Emma,

Google changed their Autoplay policy last year, you can read about it here https://developers.google.com/web/updat ... cy-changes

In order to play the video in Chrome it needs to be triggered with a button click at the beginning of the tour. To be able to add a button and start the audio/video you need to be running V6.02 as Hopki explains in this post; viewtopic.php?f=6&t=13344&p=55953&hilit ... ome#p55953 and also this one viewtopic.php?f=6&t=13407&p=56015&hilit ... ome#p56015

Tony
Tony Redhead | Panoramic Photographer | mobile: +61438501002 | website: http://tonyredhead.com - http://redsquare.com | roundme: http://round.me/@tonyredhead | instagram: https://www.instagram.com/tonyredhead/

EMMA
Posts: 25
Joined: Mon Jul 06, 2015 1:27 pm

Re: Problem Video with ( CHROME+WIN10 )

Post by EMMA » Thu Jan 24, 2019 3:10 pm

Merci,

Perfect !!! Upgrade panovr 5 to 6

All works.

EMMA

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