Page 1 of 1

Problem with uploading tour on streetview

Posted: Wed Jul 13, 2022 12:34 pm
by stekly.milos
Hallo,
I tried to upload tour on Google Street view, but it doesnt work. See the attached. Does anybody know about some problems with Street View or Pano2VR uploading?

It looks only one 360 is uploaded and then the error appears.

Does anybody know what doeas it mean on the screen shot? What is wrong?

Thank you.

Milos
Pano2vr_problem_autasuper.jpg
Pano2vr_problem_autasuper.jpg (850.22 KiB) Viewed 6986 times

Re: Problem with uploading tour on streetview

Posted: Wed Jul 13, 2022 1:13 pm
by stekly.milos
Another information from the system:

{
"error": {
"code": 404,
"message": "Connection with id: CAoSLEFGMVFpcE11N2JoY1VLTENvLWttSFRVQURBSmJ1c1NGSmZ5cUFkVTVyaXlU does not exist.",
"status": "NOT_FOUND",
"details": [
{
"@type": "type.googleapis.com/google.rpc.ErrorInfo",
"metadata": {
"EXTERNAL_MESSAGE": "Connection with id: CAoSLEFGMVFpcE11N2JoY1VLTENvLWttSFRVQURBSmJ1c1NGSmZ5cUFkVTVyaXlU does not exist."
}
}
]
}
}


Request:
{
"connections": [
{
"target": {
"id": "CAoSLEFGMVFpcE11N2JoY1VLTENvLWttSFRVQURBSmJ1c1NGSmZ5cUFkVTVyaXlU"
}
},
{
"target": {
"id": "CAoSLEFGMVFpcE1SeXBXNzA1bWlaM2FwcHFMTWx3RWx3RTJqSl9yMWNoTFFTd0h4"
}
}
],
"places": [
{
"placeId": "ChIJCypF0PSSC0cRZoFeOZij1Ak"
}
],
"pose": {
"heading": 166.953,
"latLngPair": {
"latitude": 50.05588102,
"longitude": 14.53760069
}
}
}

Re: Problem with uploading tour on streetview

Posted: Thu Jul 14, 2022 12:43 pm
by Hopki
Hi,
We are seeing a few people complaining about this.
This is coming from your Google account and it looks like they may have deleted the image or done something to the image ID.
But without more information, this is only a guess.
I say this as this is what happened in the past, Google decided to clean up the images on their platform and subsequently delete loads of good images in people's accounts.

Assuming you are opening the project that you want to upload, if you see any panoramas from the project uploaded, delete them.
Once deleted from the Street View Browser, wait say 10 minutes, then select Refresh, the Street View Browser do you see any of the panoramas from the project?

Also, open Google Maps and log in so you can see your contributions and photos.
And then finally open the Street View app, are they all there?
If you see any panoramas from the project, delete them from the location you see them.

Give it another 30 minutes and check again, have any come back?
Google can save your images across many servers and sometimes it sees an image deleted and replaces it.

Only when you are happy that all your panoramas are gone, upload from Pano2VR.
Once uploaded, check using Pano2VR 7 or the Street View app to see if all the panoramas are Maps Approved, in Pano2VR 7 there is a new column in the Street View Browser, Map Status which will have a tick or a cross next to each image, a cross means Maps Rejected.
Regards,

Re: Problem with uploading tour on streetview

Posted: Mon Jul 18, 2022 3:22 pm
by stekly.milos
Hallo Hopki,
thanks for your help.

I have got an information that the Google did some changes so that´s the reason.

Actually I saw the images in my account but it´s not visible on the client profile, only 2 pictures appeared on client profile.

So, I will delete all and I will see.

I will try it with Pano2VR 7.

Thanks you.

Milos

Re: Problem with uploading tour on streetview

Posted: Mon Jul 18, 2022 3:37 pm
by Hopki
Hi Milos,
If using Pano2VR 7 please make sure you select the checkbox when logging into your account.

Screenshot 2022-05-18 at 14.38.43.png
Screenshot 2022-05-18 at 14.38.43.png (126.93 KiB) Viewed 6929 times

Or you will get denied access errors.
Regards,

Re: Problem with uploading tour on streetview

Posted: Tue Aug 02, 2022 1:54 pm
by stekly.milos
Dear Hopki,
it looks it´s working from Pano2VR7. Few minutes from the uploading the tour I see 3 pano images on Google Street View from the 7. I will see later if it´s working properly.

Thank you for cooperation.

Milos

Re: Problem with uploading tour on streetview

Posted: Mon Aug 08, 2022 2:18 pm
by stekly.milos
Few days but the tour is not connected on the Google Street View. I hope it will be done during the 14 days you wrote.... But I don´t expect it. I have to find the way how to put the tour on the Google street View.

Thanks.

Milos

Re: Problem with uploading tour on streetview

Posted: Mon Aug 08, 2022 2:56 pm
by Hopki
Hi Milos,
Do you have the link to the tour on Street View?
Regards,

Re: Problem with uploading tour on streetview

Posted: Mon Aug 08, 2022 11:47 pm
by stekly.milos
Hallo,
here is a link:

https://g.page/aspneucare?share

Thanks for help.

Milos

Re: Problem with uploading tour on streetview

Posted: Tue Aug 09, 2022 9:24 pm
by Hopki
Hi Milos,
I am seeing one link working, can you send your project support package to support?
Regards,