Problem with uploading tour on streetview

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stekly.milos
Posts: 50
Joined: Tue Nov 08, 2016 1:50 pm

Wed Jul 13, 2022 12:34 pm

Hallo,
I tried to upload tour on Google Street view, but it doesnt work. See the attached. Does anybody know about some problems with Street View or Pano2VR uploading?

It looks only one 360 is uploaded and then the error appears.

Does anybody know what doeas it mean on the screen shot? What is wrong?

Thank you.

Milos
Pano2vr_problem_autasuper.jpg
Pano2vr_problem_autasuper.jpg (850.22 KiB) Viewed 636 times
stekly.milos
Posts: 50
Joined: Tue Nov 08, 2016 1:50 pm

Wed Jul 13, 2022 1:13 pm

Another information from the system:

{
"error": {
"code": 404,
"message": "Connection with id: CAoSLEFGMVFpcE11N2JoY1VLTENvLWttSFRVQURBSmJ1c1NGSmZ5cUFkVTVyaXlU does not exist.",
"status": "NOT_FOUND",
"details": [
{
"@type": "type.googleapis.com/google.rpc.ErrorInfo",
"metadata": {
"EXTERNAL_MESSAGE": "Connection with id: CAoSLEFGMVFpcE11N2JoY1VLTENvLWttSFRVQURBSmJ1c1NGSmZ5cUFkVTVyaXlU does not exist."
}
}
]
}
}


Request:
{
"connections": [
{
"target": {
"id": "CAoSLEFGMVFpcE11N2JoY1VLTENvLWttSFRVQURBSmJ1c1NGSmZ5cUFkVTVyaXlU"
}
},
{
"target": {
"id": "CAoSLEFGMVFpcE1SeXBXNzA1bWlaM2FwcHFMTWx3RWx3RTJqSl9yMWNoTFFTd0h4"
}
}
],
"places": [
{
"placeId": "ChIJCypF0PSSC0cRZoFeOZij1Ak"
}
],
"pose": {
"heading": 166.953,
"latLngPair": {
"latitude": 50.05588102,
"longitude": 14.53760069
}
}
}
User avatar
Hopki
Gnome
Posts: 12343
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Thu Jul 14, 2022 12:43 pm

Hi,
We are seeing a few people complaining about this.
This is coming from your Google account and it looks like they may have deleted the image or done something to the image ID.
But without more information, this is only a guess.
I say this as this is what happened in the past, Google decided to clean up the images on their platform and subsequently delete loads of good images in people's accounts.

Assuming you are opening the project that you want to upload, if you see any panoramas from the project uploaded, delete them.
Once deleted from the Street View Browser, wait say 10 minutes, then select Refresh, the Street View Browser do you see any of the panoramas from the project?

Also, open Google Maps and log in so you can see your contributions and photos.
And then finally open the Street View app, are they all there?
If you see any panoramas from the project, delete them from the location you see them.

Give it another 30 minutes and check again, have any come back?
Google can save your images across many servers and sometimes it sees an image deleted and replaces it.

Only when you are happy that all your panoramas are gone, upload from Pano2VR.
Once uploaded, check using Pano2VR 7 or the Street View app to see if all the panoramas are Maps Approved, in Pano2VR 7 there is a new column in the Street View Browser, Map Status which will have a tick or a cross next to each image, a cross means Maps Rejected.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
stekly.milos
Posts: 50
Joined: Tue Nov 08, 2016 1:50 pm

Mon Jul 18, 2022 3:22 pm

Hallo Hopki,
thanks for your help.

I have got an information that the Google did some changes so that´s the reason.

Actually I saw the images in my account but it´s not visible on the client profile, only 2 pictures appeared on client profile.

So, I will delete all and I will see.

I will try it with Pano2VR 7.

Thanks you.

Milos
User avatar
Hopki
Gnome
Posts: 12343
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Mon Jul 18, 2022 3:37 pm

Hi Milos,
If using Pano2VR 7 please make sure you select the checkbox when logging into your account.

Screenshot 2022-05-18 at 14.38.43.png
Screenshot 2022-05-18 at 14.38.43.png (126.93 KiB) Viewed 579 times

Or you will get denied access errors.
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
stekly.milos
Posts: 50
Joined: Tue Nov 08, 2016 1:50 pm

Tue Aug 02, 2022 1:54 pm

Dear Hopki,
it looks it´s working from Pano2VR7. Few minutes from the uploading the tour I see 3 pano images on Google Street View from the 7. I will see later if it´s working properly.

Thank you for cooperation.

Milos
stekly.milos
Posts: 50
Joined: Tue Nov 08, 2016 1:50 pm

Mon Aug 08, 2022 2:18 pm

Few days but the tour is not connected on the Google Street View. I hope it will be done during the 14 days you wrote.... But I don´t expect it. I have to find the way how to put the tour on the Google street View.

Thanks.

Milos
User avatar
Hopki
Gnome
Posts: 12343
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Mon Aug 08, 2022 2:56 pm

Hi Milos,
Do you have the link to the tour on Street View?
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
stekly.milos
Posts: 50
Joined: Tue Nov 08, 2016 1:50 pm

Mon Aug 08, 2022 11:47 pm

Hallo,
here is a link:

https://g.page/aspneucare?share

Thanks for help.

Milos
User avatar
Hopki
Gnome
Posts: 12343
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Tue Aug 09, 2022 9:24 pm

Hi Milos,
I am seeing one link working, can you send your project support package to support?
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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