no blue circle on map

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pixelberg
Posts: 3
Joined: Mon Aug 20, 2018 10:17 am

Sat Oct 03, 2020 1:36 pm

I have uploaded a single panorama in google street view. But there is no blue circle at the location on the map. When I move the cursor to the location, the panorama pops up correctly. But it does not show that there is a panorama at all. Did I forget to do something?
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Hopki
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Tue Oct 06, 2020 9:49 pm

Hi,
This is really hit and miss if you see the blue dot.
How long has it been up?
Regards,
Hopki
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pixelberg
Posts: 3
Joined: Mon Aug 20, 2018 10:17 am

Thu Oct 08, 2020 12:13 pm

The panorama is uploaded since one week. As I wrote before, the panorama is there, if the cursor or pegman is over it, it appears, but without the blue dot. This is reproducible, out of 5 panoramas only about one gets a blue dot. This is the same in all browsers, firefox, chrome, safari, windows and mac. By the way, in the Street View app (ios) all have a red dot, as it should be.
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Hopki
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Joined: Thu Jan 10, 2008 3:16 pm
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Thu Oct 08, 2020 3:40 pm

Hi,
Once the files are uploaded it is up to Google to do what they will with the panoramas.
But this said there seems to be a problem, do you have a link to the panorama on Google?
What's the location place name?
Regards,
Hopki
Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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