Ongoing Street vIew issues

Alex0
Posts: 8
Joined: Mon Jul 06, 2020 3:18 pm

Wed Jul 22, 2020 11:58 am

I published 2 tours successfully with Pano2VR but I have severe problems with 2 others. As I am not sure how to deal with this problem I hope someone could give any helpful advice.

Tour #1 (https://www.google.de/maps/place/Sitzba ... 4868,246m/)
The first pano looks like this in the tour explorer:
Image

Each node has 2-4 connections and i consider all connections to be useful when navigating from pano to pano.

This is what the Tour looks like in the Android StreetView app (screenshot is taken from a pano with two connections). Pretty much every single pano has a ridiculous amount of direction arrows and is completely ignoring the intended connections:
Image

Google Maps via web browser shows the tour similarly strange. It doesn't show the panos as photosphere points but as StreetView line which doesn't fit the locations as only 5 of the 17 photos are taken on a road and 1 of the photos on the road is not even accessible (the one that is selected (red marker) in the tour explorer image above). I am able to start there (Android app and web) but the closest pano on the road is not linking back to it:
Image

To me this looks like the connections / meta data is not transfered to GSV (correctly) so Google connects all panos within a given radius automatically as this is what it looks like when I open and edit all panos in the GSV Android app:
Image

Tour #2 (https://www.google.de/maps/place/Sitzba ... 9665,123m/)
is pretty much the same story with a bunch more panos, which increases the ridiculous amount of direction arrows for some panos. In addition, some of the panos' orientation is off and some direction arrows are pointing in random directions (one of the panos should have 3 forward facing arrows and 1 backward facing arrow but all 4 arrows are very close together pointing in the same wrong direction). Another problem are arrows that lead to the correct destination but skip 3 or 4 panos (GSV Android app). Generally speaking, connections are messed up as well:
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I wouldn't mind the single pano missing but the distracting/confusing arrows are a pain in the ass. Do you have any idea why this happens and what to do to avoid it?
The tour was uploaded about a week ago so I don't think this is due to some delayed processing task. I checked all panos' orientation and connection in Pano2VR 4 times to make sure that it is not an user error.
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Hopki
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Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Wed Jul 22, 2020 9:07 pm

Hi,
In the phone, Street View app go to settings and deselect auto-connect 360 photos, that's if your app has this.
If not then this is a new Sreet View bug.
Please let me know as I will need to report this.
Regards,
Hopki
Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
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Alex0
Posts: 8
Joined: Mon Jul 06, 2020 3:18 pm

Wed Jul 22, 2020 9:23 pm

Thanks for the reply. I disabled the setting. Should I remove the tour and re-upload it?

BTW, I never saved the tour inside the app with all the auto connections (I only use it as a review/catalogue tool after the Pano2vr upload), so I am not sure if simply disabling the option will have an impact. I assume this option is intended to simplify the process of creating a new tour but not relevant for editing, or is it? I don't have these auto connections on other tours when opening them in the app (even with the option turned on).
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Hopki
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Posts: 10747
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Thu Jul 23, 2020 11:03 am

Hi,
The phone app affects the account, if your account is set to auto-connect, Google will add links you have not.
If you disable this then in theory and after a few hours/days you should start to see only the links you have made.
But if you don't have lots of views, it may be prudent to remove the tour from Google, wait an hour or so, check all the nodes are gone, then upload again.
Regards,
Hopki
Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Alex0
Posts: 8
Joined: Mon Jul 06, 2020 3:18 pm

Thu Jul 23, 2020 11:14 am

@Hopki: thank you very much for the info. I appreciate it.
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