Why I'm getting this Error

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kris
Posts: 105
Joined: Wed Feb 15, 2012 9:37 am

Mon Mar 25, 2019 3:14 pm

Im getting this error in streetview editor, how to fix?
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Hopki
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Mon Mar 25, 2019 3:30 pm

This is covered in the pinned post at the top called "Connection errors"
Regards,
Hopki
Hopki
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kris
Posts: 105
Joined: Wed Feb 15, 2012 9:37 am

Tue Apr 02, 2019 2:33 pm

I'm getting SSL error now, what to do.
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Hopki
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Tue Apr 02, 2019 2:45 pm

Hi Kris,
Which version are you using?
But regardless, if you uninstall Pano2VR then install a fresh build from our website this should solve the problem.
If you need an older build this can be found on our download page and clicking show all downloads.
Regards,
Hopki
Hopki
Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
kris
Posts: 105
Joined: Wed Feb 15, 2012 9:37 am

Tue Apr 02, 2019 4:02 pm

Its 5.2.5 pro version, earlier it was working fine since yesterday only i'm getting this error.
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Hopki
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Tue Apr 02, 2019 4:32 pm

Hi Kris,
Did your PC do an update?
This is normally associated with a DLL file on your computer, sometimes an update can overwrite the DLL which can cause this problem.
This is why we say reinstall as Pano2VR would then install a new copy of the required DLL.

Of course this could be an issue with Google, but check your computers updates and when did the last update happen.
If in any doubt reinstall Pano2VR, with removing it first.
Regards,
Hopki
Hopki
Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
kris
Posts: 105
Joined: Wed Feb 15, 2012 9:37 am

Tue Apr 02, 2019 7:32 pm

No, the computer isn't updated, will check if its googles problem

Thanks
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