Missing arrows

Bevan
Posts: 25
Joined: Fri Aug 11, 2017 4:31 pm

Re: Missing arrows

Post by Bevan » Tue Nov 19, 2019 10:16 am

I am missing the arrows also, it's been a few weeks now. I've tried to delete all the panoramas from my Google profile, then re-upload with no success. The difference with mine is that I don't see all the arrows in the mobile app, the connections seem random, some have worked some haven't.

This is a tour with multi-levels, if that makes a difference. It seems I only have issues with the tours I publish that have more than one level.

Any other suggestions would be welcome!

Bevan
Posts: 25
Joined: Fri Aug 11, 2017 4:31 pm

Re: Missing arrows

Post by Bevan » Tue Nov 19, 2019 10:17 am

Tour is for SharkNinja, Leeds;- https://goo.gl/maps/CPaQFthTRFLjBfPr9

Bevan
Posts: 25
Joined: Fri Aug 11, 2017 4:31 pm

Re: Missing arrows

Post by Bevan » Tue Dec 10, 2019 11:20 pm

I hadn't been up to date with Street View issues but after some hunting I realise that my issue is probably due to panoramas being inaccurately rejected by Google. Details are on local guide forum (link at bottom) Last issue update;- 28 Nov 2019

Issue update: 360 photos inaccurately being rejected
Hi pros,

We’d like to thank you for your patience while our engineers investigated this issue and let you know that it’s well on the way to being resolved.

Last week our team identified the root cause and initiated a reprocessing job for all images published on Street View which will likely be completed in the following few days.

Please note that no action is required on your part at the moment.
Regards,

The Google Maps Street View trusted team



https://www.localguidesconnect.com/t5/S ... WekQ#M1792

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