Unable to access my Google account!" Unknown Error"

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Posts: 2
Joined: Thu Jan 03, 2019 10:31 pm

Fri Jan 04, 2019 2:34 am

Hi to everyone!
I bought Pano2VR Pro (425 € !!) for uploading Panoramas directly to Street view.
But everytime I try to connect my Google account I get an error message!
In the web browser the operation seems successful.
See attachments!
I am very upset about this!
Any solution ?
Bildschirmfoto 2019-01-03 um 20.54.41.png
Bildschirmfoto 2019-01-03 um 20.54.41.png (6.75 KiB) Viewed 1969 times
Bildschirmfoto 2019-01-03 um 20.55.26.png
Bildschirmfoto 2019-01-03 um 20.55.26.png (27.77 KiB) Viewed 1969 times
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Posts: 10354
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK

Fri Jan 04, 2019 2:18 pm

Can I confirm you have created and set up your Google API key as described here: LINK
You after Key for Tour Map and Place ID.
If you have and still get the message please can you show all of the details.
Also a step by step on what you are doing, example:

• I open Pano2VR and select the Street View panel
• I click the grant access button, select my account and click Allow. I then see the success message and close the browser.

So what do you do next to see the dialog box?
All this helps to understand where the error is coming.

Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
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