Delete old PANOs from GSV in order to upload new set

Post Reply
JBShope
Posts: 9
Joined: Thu Jun 15, 2017 12:13 pm

Sat Aug 21, 2021 12:27 am

Hi,
I've followed the instructions for deleting an old tour using PANO2VR and the Street View Browser. This seemed successful and the tour does not show up in PANO2VR, or the old Google account that was used to upload it, nor the Streetview app on my phone using the old account. However the old PANOs still show up under the business when doing a Google search. How do I get rid of these old images so I can upload the new tour? I've waited over two weeks now for them to disappear.

Regards,
~jim
User avatar
Hopki
Gnome
Posts: 11625
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
Contact:

Sun Aug 22, 2021 7:34 pm

Hi jim,
Were the rights transferred to the business? If so then they need to delete the panoramas from their account.
With the amount of aggravation you are having with deleting the panoramas, this would account for it if your customers have the rights.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
Post Reply