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tours loads but does not respond - Wordpress

Posted: Wed Sep 09, 2020 1:06 pm
by edgar_ali
I created a tour and loaded using FTP protocol.

I uploaded the tour to the following page:

https://the360guide.com/pano2vr/

In this page I have loaded the tour using the following short code:

Code: Select all

[ggpkg url='https://the360guide.com/wp-content/xxx/xxx/xxx' ]
I also loaded the tour using Pano Press:

Code: Select all

[pano file="https://the360guide.com/wp-content/xxx/xxx/xxx/index.html" title="Pano2vr in Panopress" alt="Virtual reality climbing guidebook" panobox="on"]
Using the short code for Pano Press the tours loads and responds to all the commands.

Using the short code for GGPKG the tours load but does not responds to the commands (nothing happens when you click on it). Also you can see that when using pano press the font is different as when using the short code for GGPKG. Why is this happening?

Re: tours loads but does not respond - Wordpress

Posted: Wed Sep 09, 2020 1:34 pm
by edgar_ali
well I am not sure what is going on, but now is working (commands), however the fonts are still different. How can I fix this?

Re: tours loads but does not respond - Wordpress

Posted: Wed Sep 09, 2020 2:14 pm
by Hopki
Hi,
Looking at your website the CSS style sheet has not been loaded so may have something to do with why the fonts are different and any delay is displaying.

If you use the style sheet in the skin it will be included in the package.
But you can also make the package manually, please see this page: https://ggnome.com/doc/cms-wordpress/
You want the video at the bottom, but at time index 1.39 you would select all the files and create the package.
This way you can include your style sheet.

Regards

Re: tours loads but does not respond - Wordpress

Posted: Thu Sep 10, 2020 6:04 am
by edgar_ali
Hopki:

Thanks for such a quick reply...

I actually loaded the CCS style into the package, as per the instructions in the video:
https://youtu.be/iK33C9aRyHA


As you can see in the image below, I think I have included all the files required for the tour, including the CCS style, highlighted in yellow
Image

Both panopress and GGPKG plugins are using the same package, but as you can see in the page, the plugin panopress runs the tour with the proper styles/fonts, while GGPKG not.

Re: tours loads but does not respond - Wordpress

Posted: Thu Sep 10, 2020 1:27 pm
by edgar_ali
In addition to my previous post:

I think I figured out what you meant by external CCS:
Image

however I do not think I have got external CCS...

I only have got fonts... I used the following method to change the fonts of the tour:
https://tonyredhead.com/pano2vr-little- ... beta-fonts

Re: tours loads but does not respond - Wordpress

Posted: Thu Sep 10, 2020 2:22 pm
by Hopki
Hi,
Have a look at this video about adding Google Fonts.
https://vimeo.com/358516909

The thing you want to look at is the class, note it's using .ggskin then the class.
This prevents "font leakage" so to speak.

Regards,

Re: tours loads but does not respond - Wordpress

Posted: Fri Sep 11, 2020 5:12 am
by edgar_ali
I updated my skin following the steps provided in:
https://vimeo.com/358516909

My skin looks like this:
Image

Image

Image

However I'm still getting the same results.

When I open the package with panopress, I get the proper fonts
Image

Image

But when using the GGPKG plugin, I still get this:
Image

I have clear the cache memory for the browser just in case but still get the same results

Re: tours loads but does not respond - Wordpress

Posted: Fri Sep 11, 2020 1:55 pm
by Hopki
This is very odd, can you send in your package to support, link below.
Regards,

Re: tours loads but does not respond - Wordpress

Posted: Sat Sep 12, 2020 2:45 pm
by edgar_ali
just submitted an email with the pano2vr file, the photo and the skin. Let me know if you need more information

Re: tours loads but does not respond - Wordpress

Posted: Mon Sep 14, 2020 2:25 am
by edgar_ali
Guys it is working now....

I am not sure how or why this was happening...as you saw in the previous post the fonts were not loading but now everything seems to be ok...

if you visit the page https://the360guide.com/pano2vr you can double check for me