Button Function on Apple mobile devices

Q&A about the latest versions
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JWolper
Posts: 2
Joined: Wed Aug 26, 2015 1:32 pm

Tue Sep 01, 2015 8:37 pm

I couldn't find this issue in any other threads, so apologies if this has been addressed before. I'm having an issue where my buttons simply do not work on an Apple mobile device. I've tested on Apple desktops, Windows desktops and Android mobile and it seems to work fine there, but on iPhone 6, iPhone 5 and iPad 2 the buttons do not function properly when pressed. They do show the 'Selected' state for the button, but do not affect the object state.

Has anyone else seen this? What is the fix?

Go to http://redleonard.com/products/exterior ... tml#canopy and click on "zoom+"
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Hopki
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Sun Sep 06, 2015 5:23 pm

For me on an iPhone 5 they do work but not nicely.
I think it is how the object is embedded in your page.
Whats the direct link to the uploaded folder which has the objects html page in?
Regards,
Hopki
Hopki
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JWolper
Posts: 2
Joined: Wed Aug 26, 2015 1:32 pm

Wed Sep 09, 2015 6:02 pm

Thanks for your response! When you say it does not work "nicely", what do you mean exactly?

Here is a direct link to one of our product spins:
http://redleonard.com/zoom/ledway/ledway.html

EDIT: BTW, when I follow this link on my iphone5 I get the same results as before - object will not change states.
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Hopki
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Location: Layer de la Haye, Essex UK
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Wed Sep 09, 2015 9:29 pm

Hi,
I get the same thing on my iPhone 5, the zoom and rotate buttons work but view states don't.
Can you zip up the complete project and send me a link?
Regards,
Hopki
Hopki
Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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