spins won't load up or play on IPad

Q&A about the latest versions
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MOaks
Posts: 19
Joined: Fri Apr 07, 2017 9:47 am

Fri Jul 23, 2021 11:17 pm

Hello Support,
I have several object spins on a website https://store.photogrfx360.com/ and I am in the process of having some spins to show to a client, but the spins won't load up on a IPad or IPhone. sometimes the website doesn't show up because it won't load. I get an XML: time out error. Is there any information on this particular issue.

Thanks for your help,
Matt Oaks
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Hopki
Gnome
Posts: 11629
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Fri Jul 30, 2021 11:44 am

Hi Matt,
I am sure this was answered in GGnome Support, if so and worked can you post a reply, but if you're still having issues please let us know.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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