“Open next panorama” triggers fullscreen on/off

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skyfocus
Posts: 265
Joined: Sat Jun 12, 2010 10:52 am
Location: The Netherlands
Contact:

Thu Mar 11, 2021 7:02 am

Hi,

I have a lot of tours that have been made a view years ago and every now and then I have to rebuild one or add/replace some photos.

The problem I am struggling with I see happening jn all desktop browsers I can think of.

I made some big tours with a menu structure that initially worked perfectly. But now after a view years I see the following strange behavior that was not there before.

Every time when a menu item is clicked with an action “open next panorama” it switches the fullscreen mode, if it is off it is going into fullscreen if it is already in fullscreen it going back to normal.

An example tour that has this problem:
https://www.skyfocus.nl/SkyFocus/Tours/Epe/

When opening the menu left top and click on Epe a menu extents, when je click on “VVV Epe” or on one of the top 6 menu items, it switches to fullscreen and back while changing panorama. The only action inside that menu-button is “on mouse click” -> “open next panorama” there is no toggle fullscreen action.

This problem only occurs on desktop browsers, I have tested firefox, chrome and edge (all latest versions)

On mobile (I only tested iPhone 11 Pro with Safari) the switching is okay but here (also in the above tour) I notice another problem that pops up with more older tours is that parts of the panorama are not loaded, when looking around there are complete black areas in the picture. On desktop everything is loading, so it is not because that part of the image is not there.

(Tomorrow I will receive an android phone so I can test android too ....)

Are these known issues? And how to solve this without rebuilding all 500+ tours I have made in the past 10 years ....

Regards,

Arjan
Windows 10 Pro x64, Pano2VR pro V6.1.11 , Browser latest Firefox
Website: http://www.skyfocus.nl/
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Hopki
Gnome
Posts: 11269
Joined: Thu Jan 10, 2008 3:16 pm
Location: Layer de la Haye, Essex UK
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Thu Mar 11, 2021 9:52 am

Hi Arjan,
Can you post your skin?
You must have an action somewhere triggering this.
You won’t see this on iOS as they don’t support the fullscreen API.
Regards,
Hopki
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
User avatar
skyfocus
Posts: 265
Joined: Sat Jun 12, 2010 10:52 am
Location: The Netherlands
Contact:

Fri Mar 12, 2021 1:57 pm

I have sent you a PM.

PS: I have also a project where the fullscreen on/off happens while switching to another foto with the hotspots in the tour:
See: https://www.skyfocus.nl/SkyFocus/Tours/ ... venturijn/

When walking trough this tour the browser switches fullscreen and back all the time ....

Arjan
Windows 10 Pro x64, Pano2VR pro V6.1.11 , Browser latest Firefox
Website: http://www.skyfocus.nl/
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