skin still not working after updating to Pano2vr 6.1.7

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edgar_ali
Posts: 146
Joined: Wed May 03, 2017 12:00 pm
Location: Autralia
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Sat May 16, 2020 12:27 pm

The attached skin (the360skinV3) has an element called ht_VIP. This element is basically a text box that is designed to appear on top of a polygon hotspot. At the same time, the skin has also a button (hide_hs/show_hs) that can toggle the element ht_VIP (show/hide). This skin was working properly when using pano2vr 6.1.5, however as you can see in the video, now when I click the button (hide_hs/show_hs), the element ht_VIP does not show or hide.

Something has happened from the update from 6.1.5 to 6.1.6 that now that element is not working properly.

I have not modified the skin nor the element, it just work with pano 6.1.5 but not with 6.1.6.

I also tried 2 different browsers (safari and firefox) thinking this could affect that issue, but it was the same in both browsers

Video with element using pano 6.1.5 (all elements hide):
https://www.youtube.com/watch?v=IEp9TM7FR7Q

Video with element using pano 6.1.6 (element ht_VIP does not hide):
https://www.youtube.com/watch?v=Tyf-WSnMCKg

Any assistance will be greatly appreciated.
Attachments
the360skinV3.ggsk
(468.54 KiB) Downloaded 9 times
Last edited by edgar_ali on Thu May 21, 2020 12:55 pm, edited 2 times in total.
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Hopki
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Tue May 19, 2020 9:37 pm

Hi,
This should now be fixed with Pano2VR 6.1.7.
Regards,
Hopki
Garden Gnome Software Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
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edgar_ali
Posts: 146
Joined: Wed May 03, 2017 12:00 pm
Location: Autralia
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Wed May 20, 2020 6:36 am

Hopki:

I downloaded the version 6.1.7 and clear the browsing history of the browser, but still the problem remains.

as you can see in the attached video, one of the elements hide, however the other still remain visible.

https://www.youtube.com/watch?v=ST2o7Su ... e=youtu.be
Last edited by edgar_ali on Thu May 21, 2020 5:27 am, edited 1 time in total.
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edgar_ali
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Wed May 20, 2020 9:31 pm

Is it still a bug (software) or there is anything else that I need to do????

https://www.youtube.com/watch?v=ST2o7Su ... e=youtu.be
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edgar_ali
Posts: 146
Joined: Wed May 03, 2017 12:00 pm
Location: Autralia
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Mon May 25, 2020 12:24 am

Please need some help with this...the issue still remains after the last update 6.1.7...

before the update to 6.1.7, none of the elements would hide...now after the update only one of the elements hides but the other remains visible...

https://www.youtube.com/watch?v=ST2o7Su ... e=youtu.be

Please help....
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