Fullscreen problem and scroll issue (separate issues)
Posted: Mon Jan 06, 2020 6:34 pm
Hi all,
Currently working on a tour that has a little fullscreen niggle. Hoping for a work-around or solution.
Tour consists of an index html page, that links to 6 separate index.html pages contains the various tours. All embedded in an iframe on the clients site. On Chrome (and i presume, edge and IE) when you click fullscreen in a tour, then click on 'back to contents' to return to the index page, then click on another tour, then try and exit out of full screen, the user has to click twice. The tour seems to think it's not in fullscreen, hence needing 2 clicks. I've tried a single action (toggle fullscreen) and also tried two actions, one for exit fullscreen and one for enter fullscreen, with a logic block to display the relevant action dependant on full screen setting. Nothing seems to work. When switching tours and staying in fullscreen setting, it seems to forget its in fullscreen.
Also, despite the fact i've set the scroll as scroll up for zoom in, and scroll down for zoom out, the client is experiencing the reverse. Do certain browsers and/or systems see scroll differently?
Thanks for any assistance you can give.
Currently working on a tour that has a little fullscreen niggle. Hoping for a work-around or solution.
Tour consists of an index html page, that links to 6 separate index.html pages contains the various tours. All embedded in an iframe on the clients site. On Chrome (and i presume, edge and IE) when you click fullscreen in a tour, then click on 'back to contents' to return to the index page, then click on another tour, then try and exit out of full screen, the user has to click twice. The tour seems to think it's not in fullscreen, hence needing 2 clicks. I've tried a single action (toggle fullscreen) and also tried two actions, one for exit fullscreen and one for enter fullscreen, with a logic block to display the relevant action dependant on full screen setting. Nothing seems to work. When switching tours and staying in fullscreen setting, it seems to forget its in fullscreen.
Also, despite the fact i've set the scroll as scroll up for zoom in, and scroll down for zoom out, the client is experiencing the reverse. Do certain browsers and/or systems see scroll differently?
Thanks for any assistance you can give.