Hi Hopki,
sorry for the lousy problem description. I just sent a Support Package via mail. The problem occurs with pinned images that contain special German characters in their filenames like ä in this case. In the project's media folder everything looks normal but after generating the output the ...

Hi once more,

a new problem: when I output my project the filenames in /media get corrupted and contain a question mark symbol where a German Umlaut like ä, ö, ü should be. Did I mess up some encoding preference?

Roland

Hi all,

here is something that must be easy but I just don't get it to work. I have two pinned videos in one node and on first start video1 should be visible and video2 not. So I need video1 to be visible only when the visitor first starts the tour in this node. When the user returns to this node ...

Hi Hopki,
thanks for the quick answer and detailed explanation! Now it seems quite obvious that some textbox doesn't know anything about the hotspot's description
Thanks!

This may be a stupid question but I couldn't find an answer. I have a textbox in an image popup that displays the hotspot description - but if there is no text in the description field I want the textbox to hide. I am trying a logic block on the textbox visibility to set it on false if the ...

Hi,
I have a pinned image on a wall in my node that shows different elements. Users should be able to click them independently (and have them load different URLs or trigger different actions) and I was thinking of using polygon hotspots for this. But as soon as I choose the polygon hotspot tool, I ...

Hey Karyn, thanks for your reply. Its a pity - i was hoping to avoid using images for text but seems like i have to.

Hi everyone,

I have a problem with web elements in my tour. I have several pinned web elements which are displayed just fine, some show an iframe with a html page and some have just a <p>-Paragraph in the code field. But as soon as I click a hotspot to change the node the displayed html text from ...