Hello, thank you very much. The key is correct. It is really the case that we have the 4.0 beta version, but license keys for the 3.0 version have been obtained. Embarrassing mistake

Hello k.ary.n, thank you for the information. Unfortunately, I do not have an account as the licenses were procured by a supplier. Do we have to downgrade to version 3 now, register and activate and then upgrade to version 4 later? Otherwise we would have purchased three licenses for nothing. Greeti...

Ok. Thank you. We had OBJECT2VR pro 4.0beta installed as software, but they only provided license keys for Object2VR 3 pro.
Can we still upgrade or are there no license keys for the 4.0 beta version yet?

Hello Hopki, after a long wait I have now got OBJECT2VR installed on my computer. Unfortunately, once again, activating the license does not seem to work. I have entered the license key assigned to me, but when I click on the Activate button I get the error message below. Maybe it is just a user err...

Hello,
Thank you very much.
This means that I have to create variables in the skin, which I then link to the content (e.g. for content_image_image1 in the attachment) in order to specify the paths for the two images in the custom properties.

Hello, I've got another little problem that I'm stuck on. Procedure: I have created a hotspot, which works quite well so far. When I click on the hotspot, a box with information opens (see attachment). In this box I want to insert two different pictures, e.g. for a before and after comparison. Unfor...

Hello, thank you for the quick reply. I already know that I can take a URL hotspot. But I can insert a hyperlink in the textual description to a hotspot (see attachment) I am now concerned about how I have to design the path to get to an HTML page, which is stored offline in my PANO folder.

Hello, I would like to insert a hyperlink to a document (HTML, not a web page) in the description of a hotspot. The actual insertion is not the problem. Rather, the corresponding page does not open. I am not sure from which level I have to start to access the corresponding page via e.g. ../assets/li...

Hello Hopki, I have a "little" licence problem. Three licences were requested and probably delivered. Unfortunately, two licences have been delivered. As it appears, a basic licence and an added user licence. The latter is supposed to contain 2 "seats". Sounds a bit illogical. My...

Hello Hopki, I am not sure which skin I used for the menu. It was definitely a skin from the software. I have now only taken the variables to disable the menu. The menu then also disappears, only the "X" remains instead of the "Hamburger menu". This means that if I want to open t...

Hello, I have a "small" problem. When I run an output (new xml file) for the first time everything works great and as it should. When I want to create a new xml file again afterwards, the loading bar for the HTML document stops. It is arbitrary. Sometimes the loading bar doesn't start at a...

Hello Hopki, I have a question again. When I click on a hotspot in my panorama, all other hotspots and the floor plan become "invisible". I have designed this for reasons of clarity. This works quite well and I like it. Now I would like the toggle menu to be closed at the same time, as I w...

Hello Hopki,
thank you very much for the quick reply. I was not sure if deleting the node folder and generating a new output is enough.
Therefore, asked to be sure. Many thanks that your software is basically self-explanatory.

Hello Hopki, I have created a complete panorama and so far everything fits. Only I have unfortunately noticed that on a panorama image (node) is an error. I wanted to replace the image now afterwards. To do this, I have changed the source file. The new image is also always displayed in PANO2VR. But ...

And what if I want to open two or more pdf documents using a multifunctional hotspot?