We have now resolved this by using two xmls pointing to different sets of video files. I have used Javascript to detect mobile/tablet/firefox and if statements to then load the corresponding xml file. Works a treat.

Chris Waywell
View It 360

Hello,

Looking at it might be best to simply have 2 xml files pointing to different video folders - I'm working on this and will go from there.

Chris Waywell
View It 360

Hello, So I have re-exported all of our videos in a tour we are currently working on at 2048 x 1024 as advised and this does seem to have fixed the iOS issues. We have, however, seen a significant decline in the sharpness and overall quality on desktops. Our video files are rendered h.264 to the mp4...

Hello Hopki, Many thanks for your reply. All of our videos are rendered at 3840 x 1920 at 6mbps bit rate. We had previously experimented with this to determine the best resolution / bit rate for both quality versus load speeds and file sizes and hadn't previously had any issues. That said, we recent...

Good morning, We have created a wide of variety of 360° video tours using Pano2VR (version 6.1.14 Pro) and have recently discovered that on iOS devices, after visiting a couple of nodes, the tour stops responding altogether, the background panorama video goes to a black screen and the only way to re...

Hello,

This is now fixed - decided to write my own external JavaScript to interface with it.

Chris Waywell
View It 360

Hi all, So I've tried applying a 'hide/show media' and setting an ID for each of the patches which I can then access; on node change, the patches are instantly hidden with no transition and then a second action fires that shows them with a 2 second transition. Sadly this hasn't helped in the slighte...

No problems at all! Glad you got it working!

Chris Waywell
View It 360

Hello, Assuming you are trying to get video movement only in specific locations, for instance looking out of a window, you could use 'patches' to achieve this. I have created a few of these in the past such as adding moving smoke to chimney stacks or flickering fire to fireplaces or moving vehicles ...

Hello! I can see a few mistakes in your coding. First and foremost, if you are hoping to use the 'Link Target URL' you need to change from $(hs) to $(hu). Secondly, how I have done this in many of my projects is by setting a custom variable and when the hotspot is first clicked, it then sets the cus...

Any ideas guys?

Hi guys, I hope this message finds everyone well. I've added a couple of video patches to a recent project of ours that has a 1 second cross dissolve transition on the panoramas. Unfortunately this doesn't seem to be applied to the patches as well so when moving from one panorama to the next, for a ...

I'll install 6.1.5 later today and will revisit this and see if it still does the same. I'll also double-triple check my anchoring and let you know the results.

Many thanks,

Chris
View It 360

Hello Hopki,

Many thanks for your reply. I did indeed delete the output file and re-exported it. I have also anchored it to the top left.

Kind regards,

Chris

Hi, I've just checked your coding and both the Chrome and Safari browsers are indeed blocking the 'play()' function as you have this set to autoplay onload. You will need to move the 'play()' function to 'onclick' for either the hotspot itself or a button on the skin. If you need help with this, let...