I have placed it with that aspect ratio and in mp4 , it still doesn't work.

Hello, I am hoping someone can help me with this issue. I've been using Pano2VR for 360 renders and now I want to make a 360 video using a 360 render from 3dsmax+vray. I followed this tutorial https://ggnome.com/doc/pano2vr/beta/video-360-add/#create-an-interactive-360o-video , but I think I'm doing...